# Hana Support Center

> Welcome to the Hana Support Center!

## Hana Wallet

- [Important security tips for new users](https://support.hanawallet.io/en/articles/9687676-important-security-tips-for-new-users.md): Before you get started with Hana, its important to know the steps to stay secure.
- [Creating your first Hana account on desktop devices](https://support.hanawallet.io/en/articles/9674821-creating-your-first-hana-account-on-desktop-devices.md): Create your Hana account on desktop in just a few simple steps.
- [Creating your first Hana account on mobile devices](https://support.hanawallet.io/en/articles/9670217-creating-your-first-hana-account-on-mobile-devices.md): Create your Hana Wallet on mobile devices in just a few simple steps.
- [Migrating external wallets to Hana](https://support.hanawallet.io/en/articles/9688112-migrating-external-wallets-to-hana.md): Learn how to import external wallets and manage them with Hana.
- [Connecting a Ledger device to Hana](https://support.hanawallet.io/en/articles/9688116-connecting-a-ledger-device-to-hana.md): Use Hana to sign transactions while securing your keys with Ledger.
- [Finding your Hana wallet addresses](https://support.hanawallet.io/en/articles/9670223-finding-your-hana-wallet-addresses.md): Find your new wallet address and fund your account.
- [Hana’s Commitment to Security](https://support.hanawallet.io/en/articles/9791118-hana-s-commitment-to-security.md): Learn how we ensure your crypto remains safe through non-custodial management, biometric authentication, and more.
- [What is Hana Wallet?](https://support.hanawallet.io/en/articles/9909964-what-is-hana-wallet.md): Hana Wallet is a user-friendly, cross-chain crypto wallet offering non-custodial asset management, swaps, and direct support across devices.
- [Renaming your Hana wallets](https://support.hanawallet.io/en/articles/9670224-renaming-your-hana-wallets.md): Keep your wallets organized by giving them custom names.
- [Creating additional Hana wallets](https://support.hanawallet.io/en/articles/9688676-creating-additional-hana-wallets.md): Hana can create several addresses for different on-chain tasks, find out how.
- [Removing wallets from Hana](https://support.hanawallet.io/en/articles/9688215-removing-wallets-from-hana.md): Find out how to remove a wallet from being managed by your Hana wallet app.
- [Managing connected blockchains for Hana](https://support.hanawallet.io/en/articles/9670320-managing-connected-blockchains-for-hana.md): Hana can connect to a growing number of chains, find out how you can connect to them too.
- [Managing your Hana address book](https://support.hanawallet.io/en/articles/9670325-managing-your-hana-address-book.md): Add and remove regularly used addresses to an address book to simplify transactions.
- [Changing default currency in Hana](https://support.hanawallet.io/en/articles/9688698-changing-default-currency-in-hana.md): Learn how to easily change the default currency for your Hana wallet.
- [Prioritizing Hana over other wallet apps](https://support.hanawallet.io/en/articles/9688695-prioritizing-hana-over-other-wallet-apps.md): Learn how to prioritize Hana over other wallet apps by following this simple guide to override MetaMask, Polkadot.js, or Keplr
- [Managing and Revoking Authorized dApps in Hana](https://support.hanawallet.io/en/articles/9688702-managing-and-revoking-authorized-dapps-in-hana.md): Learn how to manage and revoke authorization for dApps in Hana with this easy step-by-step guide.
- [Changing your Hana account password](https://support.hanawallet.io/en/articles/9670345-changing-your-hana-account-password.md): Follow this step-by-step guide to easily change your Hana account password, ensuring your wallet remains secure.
- [Enabling fingerprint log in \(biometrics\)](https://support.hanawallet.io/en/articles/9670227-enabling-fingerprint-log-in-biometrics.md): Learn how to enable fingerprint login \(biometrics\) in the Hana app on mobile devices with fingerprint scanning capabilities.
- [Resetting your Hana account](https://support.hanawallet.io/en/articles/9670340-resetting-your-hana-account.md): Learn how to reset your Hana account with this straightforward step-by-step guide.
- [How to rate Hana](https://support.hanawallet.io/en/articles/9707345-how-to-rate-hana.md): Learn how to rate Hana Wallet and provide valuable feedback to help us improve!
- [Understanding HAVAH Wallet Addresses in Hana](https://support.hanawallet.io/en/articles/9717292-understanding-havah-wallet-addresses-in-hana.md): Learn about the derivation paths for HAVAH and ICON addresses in Hana, and how you can manage your HAVAH addresses using advanced settings.
- [Managing Wallet Overrides](https://support.hanawallet.io/en/articles/9743888-managing-wallet-overrides.md): Learn how to manage wallet overrides to ensure Hana Wallet is used instead of MetaMask, Polkadot.js, or Keplr when interacting with dApps.
- [Why Can’t I Generate Certain Blockchain Addresses in My Hana Wallet?](https://support.hanawallet.io/en/articles/9827255-why-can-t-i-generate-certain-blockchain-addresses-in-my-hana-wallet.md): Learn why wallets imported via private keys or keystore files may not generate addresses for all blockchains in Hana.
- [What is a Seed Phrase?](https://support.hanawallet.io/en/articles/9969513-what-is-a-seed-phrase.md): Learn about seed phrases, how they work, and why they are essential for securely managing your cryptocurrency.
- [What is a Private Key?](https://support.hanawallet.io/en/articles/9969539-what-is-a-private-key.md): Learn about private keys, how they work, and why they are crucial for securing your cryptocurrency and managing your blockchain assets.
- [Backing up your Hana account and wallets](https://support.hanawallet.io/en/articles/10174559-backing-up-your-hana-account-and-wallets.md): Always create a backup of your wallet to prevent loss of funds, find out how.
- [I forgot my Hana Wallet password](https://support.hanawallet.io/en/articles/10225237-i-forgot-my-hana-wallet-password.md): Learn what to do if you forget your Hana Wallet password on mobile or desktop. Follow this guide to reset and regain access to your wallet.
- [How to Redeem Codes in Hana Wallet](https://support.hanawallet.io/en/articles/10260813-how-to-redeem-codes-in-hana-wallet.md): Learn how to redeem codes in Hana Wallet to claim token rewards using the Redeem Code feature, available exclusively on mobile devices.
- [Which blockchains does Hana work on?](https://support.hanawallet.io/en/articles/9670326-which-blockchains-does-hana-work-on.md): Discover the growing list of blockchains supported by Hana
- [Sending tokens to another wallet](https://support.hanawallet.io/en/articles/9670328-sending-tokens-to-another-wallet.md): Learn how to send tokens to another wallet using Hana
- [Receiving tokens to your Hana wallet address](https://support.hanawallet.io/en/articles/9670331-receiving-tokens-to-your-hana-wallet-address.md): Learn how to receive tokens into your Hana Wallet with these straightforward steps.
- [Managing tokens in your Hana account](https://support.hanawallet.io/en/articles/9670322-managing-tokens-in-your-hana-account.md): Learn how to manage tokens in your Hana Wallet
- [Which tokens can I manage with Hana?](https://support.hanawallet.io/en/articles/9670324-which-tokens-can-i-manage-with-hana.md): Discover the wide range of tokens you can manage with Hana Wallet across multiple blockchains.
- [Adding custom tokens to Hana](https://support.hanawallet.io/en/articles/9701586-adding-custom-tokens-to-hana.md): Learn how to add custom tokens to your Hana Wallet by following these simple steps.
- [How to set up a Stellar trustline in Hana Wallet](https://support.hanawallet.io/en/articles/10650450-how-to-set-up-a-stellar-trustline-in-hana-wallet.md): Learn how to easily set up a Stellar trustline in Hana Wallet to receive and manage Stellar-based assets.
- [How do I withdraw cash using MoneyGram in Hana?](https://support.hanawallet.io/en/articles/12807996-how-do-i-withdraw-cash-using-moneygram-in-hana.md): Use your USDC balance to pick up cash at a MoneyGram location near you.
- [Buying tokens with Credit or Debit card \(VISA and MasterCard\) inside Hana](https://support.hanawallet.io/en/articles/9670332-buying-tokens-with-credit-or-debit-card-visa-and-mastercard-inside-hana.md): Learn how to buy tokens using your credit or debit card \(VISA and MasterCard\) directly within the Hana Wallet app.
- [Swapping and trading assets with Hana](https://support.hanawallet.io/en/articles/9670336-swapping-and-trading-assets-with-hana.md): Learn how to swap and trade assets directly within the Hana Wallet app.
- [What is staking?](https://support.hanawallet.io/en/articles/9700998-what-is-staking.md): Staking is a process that allows cryptocurrency holders to earn and participate in the operation and security of a blockchain network.
- [Staking ICON \(ICX\) with Hana](https://support.hanawallet.io/en/articles/9670337-staking-icon-icx-with-hana.md): Stake your ICON \(ICX\) tokens directly from the Hana wallet and start earning rewards.
- [Unstaking ICON \(ICX\) with Hana](https://support.hanawallet.io/en/articles/10230647-unstaking-icon-icx-with-hana.md): Unstake your ICON \(ICX\) tokens directly from the Hana wallet and start the unlocking period.
- [How to Update Hana Wallet to the Latest Version \(Chromium-Based Browsers\)](https://support.hanawallet.io/en/articles/9826793-how-to-update-hana-wallet-to-the-latest-version-chromium-based-browsers.md): Learn how to manually update the Hana Wallet desktop extension to the latest version on a Chromium-based web browser, incl Google Chrome
- [Hana Wallet EVM Integration Guide](https://support.hanawallet.io/en/articles/11045582-hana-wallet-evm-integration-guide.md): Guide for developers to integrate Hana Wallet with EVM dApps, including detection, connection, signing, and EIP-6963 support.
- [Hana Wallet Cosmos Integration Guide](https://support.hanawallet.io/en/articles/11045619-hana-wallet-cosmos-integration-guide.md): Integrate Hana Wallet into your Cosmos-based dApp using Keplr-compatible methods for wallet access, signing, and transactions.
- [Hana Wallet Sui Integration Guide](https://support.hanawallet.io/en/articles/11045655-hana-wallet-sui-integration-guide.md): Integrate Hana Wallet with your Sui dApp using @mysten/dapp-kit. Includes setup, connection, signing, and transaction handling.
- [Hana Wallet Injective Integration Guide](https://support.hanawallet.io/en/articles/11045673-hana-wallet-injective-integration-guide.md): Integrate Hana Wallet with Injective Chain using Keplr API emulation and @injectivelabs/sdk-ts tools for wallet and token operations.
- [Hana Wallet Solana Integration Guide](https://support.hanawallet.io/en/articles/11045686-hana-wallet-solana-integration-guide.md): Connect your Solana dApp to Hana Wallet via Wallet Standard. Includes detection, signing, events, and full example flow.
- [Hana Wallet Polkadot Integration Guide](https://support.hanawallet.io/en/articles/11045717-hana-wallet-polkadot-integration-guide.md): Integrate Hana Wallet with Substrate/Polkadot.js chains. Connect accounts, sign messages, and send native token transactions.
- [Hana Wallet Stellar Integration Guide](https://support.hanawallet.io/en/articles/11045736-hana-wallet-stellar-integration-guide.md): Connect your Stellar dApp to Hana Wallet via Stellar Wallets Kit or Freighter API. Sign messages, fetch accounts, and more.
- [Hana Wallet Bitcoin Integration Guide](https://support.hanawallet.io/en/articles/15359161-hana-wallet-bitcoin-integration-guide.md)

## Hana Card

- [How to use Apple Pay®](https://support.hanawallet.io/en/articles/10265093-how-to-use-apple-pay.md): Load your Hana Card into Apple Pay to make in-store purchases
- [How to use Google Pay®](https://support.hanawallet.io/en/articles/10265066-how-to-use-google-pay.md): Load your Hana Card into Google Pay to make in-store purchases
- [How to create a Hana Card](https://support.hanawallet.io/en/articles/10265064-how-to-create-a-hana-card.md): Creating a Hana Card
- [How to cancel your Hana card](https://support.hanawallet.io/en/articles/10265050-how-to-cancel-your-hana-card.md): Learn when and how to cancel your card, what happens after cancellation, and how to request a replacement. Stay informed to avoid disruptions in service.
- [Resolving Account Balance Issues](https://support.hanawallet.io/en/articles/10265056-resolving-account-balance-issues.md): Discover common balance problems and quick steps to verify and resolve them.
- [Understanding fees and how to resolve incorrect charges](https://support.hanawallet.io/en/articles/10258744-understanding-fees-and-how-to-resolve-incorrect-charges.md): Learn about common fees, how to review them, and what to do if you suspect a fee was charged incorrectly.
- [Resolving Account/Wallet Issues](https://support.hanawallet.io/en/articles/10265096-resolving-account-wallet-issues.md): How to resolve account or wallet issues with relation to Hana Card
- [How to handle unwanted subscription payments](https://support.hanawallet.io/en/articles/10265055-how-to-handle-unwanted-subscription-payments.md): Learn how to address unexpected subscription charges and tips to prevent them, including setting reminders for free trials and regularly reviewing your account.
- [How to identify and respond to phishing or scams](https://support.hanawallet.io/en/articles/10265085-how-to-identify-and-respond-to-phishing-or-scams.md): Learn how to recognize phishing attempts and scams, protect sensitive information, and secure your account if you suspect unauthorized access.
- [What to do if your data is breached](https://support.hanawallet.io/en/articles/10265057-what-to-do-if-your-data-is-breached.md): Understand how to recognize a data breach, steps to secure your accounts, and how to protect your personal information in the future.
- [What to do if your card is stolen](https://support.hanawallet.io/en/articles/10265052-what-to-do-if-your-card-is-stolen.md): Learn how to cancel a stolen card, request a replacement, handle unauthorized transactions, and update subscriptions to avoid disruptions.
- [How to respond to identity theft](https://support.hanawallet.io/en/articles/10265060-how-to-respond-to-identity-theft.md): Learn the warning signs of identity theft, steps to secure your accounts, and how to protect your personal information in the future.
- [What to do if you receive an unexpected authorization code](https://support.hanawallet.io/en/articles/10265073-what-to-do-if-you-receive-an-unexpected-authorization-code.md): Find out how to handle unexpected authorization codes, secure your account, and prevent unauthorized transactions with a quick step-by-step guide.
- [Understanding KYC: Why it’s necessary and how to resolve issues](https://support.hanawallet.io/en/articles/10265091-understanding-kyc-why-it-s-necessary-and-how-to-resolve-issues.md): Learn why KYC is essential for your Hana Card, common issues you might face during the process, and tips to troubleshoot and complete verification successfully.
- [Common reasons for declined transactions](https://support.hanawallet.io/en/articles/10265063-common-reasons-for-declined-transactions.md): Learn the potential causes for declined transactions, from connectivity issues to insufficient funds, and steps to resolve them efficiently.
- [Transaction Dispute or Chargeback](https://support.hanawallet.io/en/articles/10265074-transaction-dispute-or-chargeback.md): Learn what a transaction reversal is, how to initiate one, and the steps to provide necessary details for a smooth dispute process.
- [How to handle unhandled errors](https://support.hanawallet.io/en/articles/10265061-how-to-handle-unhandled-errors.md): Discover steps to troubleshoot unhandled errors, from refreshing the app to gathering details for effective resolution.
- [What to do if your private keys are compromised](https://support.hanawallet.io/en/articles/10265053-what-to-do-if-your-private-keys-are-compromised.md): Learn how to identify compromised private keys, secure your assets, and protect your accounts in the future.
- [Why accounts get blocked and how to resolve it](https://support.hanawallet.io/en/articles/10265069-why-accounts-get-blocked-and-how-to-resolve-it.md): Learn the common reasons for account blocks, how to resolve them quickly, and tips to prevent future issues.