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Avoiding scams and phishing attempts

Tips to stay safe while using Hanaswap.com.

David avatar
Written by David
Updated over 3 weeks ago

Decentralized exchanges like Hanaswap.com provide users with powerful tools for managing their assets, but it’s crucial to stay vigilant against scams and phishing attempts. This guide offers practical advice to keep your funds and information secure.


1. Always verify the official URL

  • Access the DEX only through https://hanaswap.com/.

  • Bookmark the official URL to avoid accidentally visiting phishing sites.

  • Avoid clicking on links from unverified sources, especially in emails, social media messages, or online ads.

2. Seek support through official channels

  • Visit the Support Center on the hanawallet.io website for trusted assistance.

  • Use the in-app support features within Hana Wallet for direct guidance.

  • Never share sensitive information, such as private keys or wallet seed phrases, with anyone, not even support staff!

3. Double-check wallet permissions

  • Review authorization requests: Ensure the dApp is legitimate and permissions are reasonable.

  • Revoke unused permissions: Periodically remove dApps you no longer use to limit exposure. Learn how in this helpful guide.

🔐 Revoking authorization for unused or untrusted dApps is a best practice for maintaining wallet security and ensuring only trusted applications have access to your funds.

4. Protect your private keys and seed phrases

  • Never share them: No legitimate platform or support staff will ask for your private keys.

  • Store them offline: Use a physical backup stored in a safe place, not digital notes or cloud services.

  • Use hardware wallets: For added security, consider storing assets in hardware wallets compatible with Hanaswap.com.

5. Beware of social engineering attacks

  • Fake social media accounts: Always verify profiles claiming to represent Hanaswap.com or Hana Wallet.

  • Urgent messages: Avoid engaging with unsolicited messages that pressure you into immediate action.

6. Update and secure your devices

  • Update wallets and apps: Regular updates include critical security patches.

  • Use antivirus software: Scan your devices regularly to prevent malware infections.

  • Enable two-factor authentication (2FA): For any account that supports it, such as your email or exchange accounts.

7. Monitor your transactions

Use the History tab on Hanaswap.com’s side panel to track pending or completed swaps. Investigate any transactions you don’t recognize immediately.

8. Report suspicious activity

  • Avoid interacting with any suspicious source. Instead, report it to Hanaswap.com via the Support Center on the hanawallet.io website.

  • Share your experience with the community to warn others.


Stay secure on Hanaswap.com

By following these tips and remaining vigilant, you can enjoy the benefits of decentralized exchanges while keeping your assets and information safe.

For more resources, visit our Support Center or contact our support team through official channels.

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